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Taryn Rose International Complaint - Poor customer service - Men's dress shoes
Taryn Rose International Complaint

Taryn Rose International Complaint

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Poor customer service - Men's dress shoes


I bought a pair of mens dress shoes for $410 while on vacation in San Francisco. After less than 4 weeks, the tip of the soles wore off. I contacted the customer service number listed on their website and was referred to their corporate office. After calling the office, I was told to return the shoes to Neiman Marcus where I had purchased them.

These shoes are only found at certain stores. I am quite disappointed in their customer service. I am an orthopedic surgeon and cannot recommend these shoes to my patients due to poor quality as well as poor service


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Comments


leena says: (9 years ago)
 0
I had a similar experience. I purchased my first pair of Taryn Rose shoes only to find that the footpad region on both shoes and entire heel pad on the right was peeling off to reveal the inside of the shoe (shoes were not worn--came like this right out of the box). The shoes are made in China. I thought the company would want to know about the defects but they indicated that I should exchange through Amazon. The second pair arrived today again with the footpad region peeling off both shoes. The bottoms of the shoes are also coming apart. For the name and price--I can't believe the poor quality and lack of responsibility from the manufacturer.



basset says: (10 years ago)
 0
I booked stanstead meet and greet car parking they failed to meet now having trouble getting my money back very rude when i phoned.



lostmypass says: (10 years ago)
 0
Wow! For $400 bucks I'd think they' be kissing up to you after that. But instead they don't care. Big shock. Too bad! Can you at least return them or do you have to go back to the city you bought them in???




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